Frequently Asked Questions

How long does it take to get my film developed and printed?

Between 7 to 10 business days, you will be kept in the loop as to the progress of your order via email notifications. The time will only begin once your film is received. Processing and delivery times may increase during November and December.

What type of film is accepted?

Any brand of 35mm film, 12, 24 or 36 exposure and QuickSnap, single-use, disposable and waterproof cameras, 27 exposures C-41 Processing only.

How do I send my film in?

Place and seal your 35mm film roll or single-use camera in an envelope, one (1) envelope per piece, then download and print your label, one (1) label per piece. Attach the label(s) to the outside of your envelope(s), then drop them off at your nearest Canada Post. Click the link below to find the nearest drop-off Canada Post Location:

Can you develop old/expired films?

Old, expired film does not go bad all at once – colour shift, contrast fade away and fog build up. Old film (around 10 + years) will have faded, skewing toward magenta. In many cases, this is preferred and authentic to the time.

What if my film roll is blank?

If your film roll is blank and doesn’t produce any images, you will be charged shipping and processing fee of $20.99.

Why did my film roll turn out blank?

These are the top reasons why your film roll turned out blank:
  1. Film is not loaded properly onto the camera
  2. Camera malfunction
  3. Unused film sent in
  4. Flash is not used indoors

What if you can’t develop my film type?

If we are unable to develop your submitted film, we will return the film. There is a service and processing charges of $20.99 for the films that we are not able to proceed. This process might take upto 3-4 weeks.
Any brand of 35mm film, 12, 24 or 36 exposure and QuickSnap, single-use, disposable and waterproof cameras, 27 exposures C-41 Processing only.

Do I get my film negatives back?

No, you will not get your original film negatives back with your order. We provide you with physical prints as well as a digital set of your images. Negatives will be kept for 30 days, then properly destroyed in accordance with privacy rules.

Can I mail you negatives and have prints made?

We do not make scans of already processed film.

Can you process Kodachrome 64 K-14?

No, we do not print this film type.

Can you develop color negative 110 pocket film?

We do not develop 110 film.

I’m looking for black and white processing in 35 mm and 120 medium format.

We do not process black and white film.

Where can I buy 35mm film and QuickSnap cameras?

How do I login to my account?

To log in to your online account, please visit;

On the top right-hand corner, click on the hamburger icon. Click on the login button and enter your credentials and then click on the login button.

How do I access my digital assets/files?

You have to log in to your Printlife account to have access to your digital image files. If you forgot your password it can be reset by following the steps provided here:

Once you are logged in, follow the steps below:
  1. Click on the Orders Section.
  2. Click on your Order Number.
  3. Click on the Files Button beside the price to view and download your digital assets/files.

Some ideas for places where single-use / QuickSnap cameras can be used:

  1. Vacation or travel destinations: Single-use cameras are convenient for capturing memories while on the go.

  2. Outdoor events or activities: Select model single-use cameras are rugged and can withstand being dropped or getting wet, making them a good choice for outdoor events or activities.

  3. Weddings: Single-use cameras can be placed on tables for guests to use to capture candid shots of the bride and groom and the reception.

  4. Parties: Single-use cameras are a fun addition to parties, allowing guests to take candid shots of one another and the event.

  5. Sports events: Single-use cameras are a good choice for capturing action shots at sporting events.

  6. Amusement parks: Single-use cameras are a convenient option for capturing all the fun at an amusement park.

  7. Concerts and Festivals: Single-use cameras are a good choice for capturing live music performances.

  8. Road trips: Single-use cameras are a great way to document a road trip and all the sights and experiences along the way.